Privacy Policy | Unboxme

Effective Date: November 1st, 2024

1. Introduction

Unboxme.ae ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our e-commerce website (the "Site").

By using the Site, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

We collect the following types of information from you:

Personal Information: This includes your first and last name, email address, mobile phone number, and delivery address.
Payment Information: We collect your payment information, but this is processed securely through third-party payment processors (PayPal and Stripe). We do not store your full payment details on our servers.
Technical Information: This includes your IP address, browser type, operating system, and cookies. We use this information to improve the functionality and user experience of the Site.

3. How We Use Your Information

We use your information for the following purposes:

To process your orders: We use your personal and payment information to fulfill your orders and deliver your purchases.
To communicate with you: We may use your email address or phone number to send you order updates, shipping notifications, and respond to your inquiries.
To improve our Site: We use technical information and cookies to analyze website traffic, identify trends, and enhance the user experience.

4. Disclosure of Your Information

We may disclose your information to the following third parties:

Payment Processors: We share your payment information with PayPal and Stripe to process your transactions securely. These third parties have their own privacy policies that govern their use of your information.
Delivery Services: We share your delivery address with courier services to deliver your orders.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

5. Cookies

We use cookies on our Site to:

Remember your preferences: This allows us to personalize your experience and provide you with relevant content.
Track website usage: This helps us analyze website traffic and improve the functionality of the Site.

You can disable cookies in your browser settings, but this may affect the functionality of the Site.

6. User Accounts

You can create a user account on our Site to make ordering easier and faster. Your account information is stored securely on our servers. You are responsible for maintaining the confidentiality of your account password.

7. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.

8. Children's Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children.

9. Your Rights

You have the right to access, correct, or delete your personal information. You can do this by logging into your user account or contacting us at info@unboxme.ae.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@unboxme.ae